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  REGISTRATION

During the registration process your company will need to indicate an authorized representative to make transfers on behalf of the company. Also, please find additional information required:
Required authorized representative information:
  • Full name
  • Title
  • Date of birth
  • Phone number
  • Email address
  • Copy of ID
Required owner information:


We will need to identify owner/shareholder(s) who own 25% or more of the company.
  • Full name
  • DOB
  • Address
  • Phone number
  • Email
  • Copy of ID
Required company information:
  • Legal name
  • DBA
  • Website
  • Company Type
  • EIN ##
  • Registration/License Number
  • State/Country of Incorporation
  • Business Sector
  • Phone Number
  • Address
  • Expected amount to be sent
  • Number of payment per month
  • Business registration document (a copy of the business 'certificate of incorporation' - or any valid business registration document)

  ADDITIONAL INFORMATION

A more detailed company verification may be required depending on the company type.
Required information for each company type:


Sole Proprietorship
  • Business License or valid business registration document
  • DBA registration (if company name is different than proprietors name, business license or seller permit)
  • Copy of Financials or copy of bank statement showing name of the company in it
  • First five digits of owner's SSN - if owner is a foreign national: copy of passport
  • Copy of owner ID


Partnerships (LP/LLP)
  • Certified copy of Articles of Organization showing business name and names of partners
  • OR Certified copy of Certificate of Formation showing business name and names of partners
  • AND Filing receipt if document above is not certified (i.e. it doesn't carry a stamp as filed by the state's official body, such as Secretary of State)
  • Copy of Financials or copy of bank statement showing name of the company in it
  • First five digits of owners' SSN - if owner is a foreign national: copy of passport
  • Copy of owners ID


Limited Liability Company (LLC)
  • Certified copy of Articles of Organization
  • OR Certified copy of Certificate of Formation
  • AND Filing Receipt, if above document is not certified (i.e. it doesn't carry a stamp as filed by the state's official body, such as Secretary of State)
  • DBA registration if bank account is under the DBA of the business
  • Copy of Financials or copy of bank statement showing name of the company in it
  • First five digits of owners' SSN - if owner is a foreign national: copy of passport
  • Copy of owners ID


Corporation
  • Certified Articles of Incorporation filed with Secretary of State
  • OR Certificate of Incorporation filed with Secretary of State
  • DBA registration if bank account is under the DBA of the business
  • Copy of Financials or copy of bank statement showing name of the company in it
  • First five digits of owners' SSN - if owner is a foreign national: copy of passport
  • Copy of owners ID


Important notes:
  • In order to register a company with USEND, the company has to be registered and have physical adrress in the US territory.
  • Additional supporting documentation may vary depending on the company type, amount your company sends, frequency of transactions.
Required beneficiary information:
  • Full Name
  • CPF number or CNPJ number
  • City
  • State
  • Phone Number
  • Bank Name
  • Branch Number
  • Account Number
  • Account Type

  PAYMENT METHODS

Payments for requested transactions must come from the company bank account and/or payment methods associated with the company.

Accepted payment methods:
  • Company bank account (ACH debit/credit)
  • Company debit card
  • Company credit card
  • Company wire transfer *


About Wire transfer:

You need to proceed with the wire tranfer directly with your bank:
  • In person, at your bank branch.
  • Online, through your online banking.
  • Or over the phone, with your telephone banking.


Make wire transfer payable to:

PRONTO MONEY TRANSFER INC,.
111 N. Sepulveda Blvd, Suite 340
Manhattan Beach, CA 90266


Bank Account:

WELLS FARGO BANK N.A
Account number: 438.638.9548
Routing number: 121.000.248
500 N. State College Blvd, Suite 1250. Orange, CA 92868


To avoid any delays, please make sure that:
  • The wire transfer is in the exact amount of your transaction (transaction amount + fees).
  • The name you registered with USEND BUSINESS matches your company's bank account name. In case you need to change the name on your USEND BUSINESS account, please contact Customer Support.


* You will be required to send the wire confirmation within one business day of your transaction. Login to your USEND BUSINESS account and upload a copy of the wire confirmation in "My account/Upload document" or send it by email to wire@usend.com.

As soon as the wire is available on USEND's account, the transaction will be processed and you will receive an email with the transaction receipt.


For more information please contact Customer Support at 1-888-305-7264 or email: help@usend.com

  BUSINESS FAQs

Please take a moment to read about USEND BUSINESS payment solutions. If you require more assistance, contact us.


1. Who can use USEND BUSINESS payment solutions?

USEND B2B services was created to support US based companies to make payments in Brazil. Please note that our payments are done in accordance with the Norms of Central Bank of Brazil, some restrictions apply.



2. How can I start the process?

Starting the process is easy, you simply create a free business account (there is no cost or obligation) using our BUSINESS section on USEND.com.



3.What is the approval process for my business account?

Once you company is registered, we may require support documentation in order to validate the received company information and verify your ID. The submitted registration will then be reviewed by our Compliance Department and a notification will be sent by email in case additional information is needed.



4. How to pay for my transfers with USEND?
  • Company bank account (ACH)
  • Company debit card
  • Company credit card
  • Company wire transfer


5. Why use USEND BUSINESS instead of using my bank or any other company?

As a money transfer and foreign exchange specialist we save your money by offering excellent exchange rates and a very low fee. Banks generally charge a very expensive fee. Other companies may charge a percentage of the amount you want to send. We have extensive knowledge of currency trade and key operational partnerships with local payee banks in Brazil.



6. How much does USEND BUSINESS charge per transaction?

Only $4.50.



7. Is there a limit for my money transfers?

Your company can send as many transactions it may need and there is no limit for the amount per transaction.



8. How fast my transaction will be delivered?

In most cases the transfers will be processed and disbursed to the beneficiary's account on the very same day. In some cases it may be the next business day, depending mainly on cut-off times and payment method used.



9. How can I keep track of my payments?

You will receive an email with complete transaction details. You may request to receive a SMS for every step of the way: the moment the transaction is placed, transmitted for payment and when is paid according to your instructions.



10. Is my money safe with USEND?

Yes. We are licensed and regulated as a Money Transmitter by several State and Federal Regulatory Agencies and registered as a Money Service Business (MSB) with FinCEN - Financial Crimes Enforcement Network. We are required by law to perform business in a manner consistent with the best interest of our clients and in accordance with all national regulations governing Foreign Exchange companies and money remitters.